policies
MUST READ BEFORE BOOKING YOUR APPOINTMENT
Read all policies before booking an appointment.
Consultations are required for FIRST TIME CLIENTS. (See Add-ons for consultation button)
You may not switch or give away your appointment to anyone.
If you are not satisfied with your service or style, please notify me BEFORE YOU LEAVE.
Parents and extra guests are not allowed.
PAYMENT POLICIES
All sales are final.
Deposits are nonrefundable and only transferrable one time.
Zelle, credit card, and cash accepted ONLY!
If using a card, you will be charged 6% sales tax.
SCHEDULING POLICY
Consultations are required for FIRST TIME CLIENTS! (See add-ons for consultation button)
If you’re booking an appointment for someone other than yourself, put the name of the person that’s being serviced. Not you or the parent.
You can book, reschedule, and cancel your own appointment online. See your confirmation email after booking on the website.
Appointment cancellations must be done 24 hrs before your appointment.
If you are running late, please notify me BEFORE your appointment.
There is a 10 minute grace period allowed for the stylist and client after the scheduled time.
After 15 minutes your appointment will be cancelled.
If you no call/ no show, your card will be charged the remaining balance of your service.
To avoid accruing a charge to your card, simply contact me to let me know that you won't be coming or need to reschedule.
If you know you have an event coming up do not schedule your appointment 1-2 days before the event. At least 5-3 days before the event is reasonable because things can happen outside of both our control that may result in a schedule adjustment for any reason.
The times listed under the services are estimated and you may have to wait to be serviced. I do try to alert clients when I know I’m going overtime on a client, but it that doesn’t always happen.
Make sure that you select the right style and length while booking your appointment. You may not change your style if it’s going to take longer than what you booked.